Technical Pre-sales Support Specialist
As Technical Sales Support, you’ll be one of the key members of our sales team. You’ll provide basic technical support for carrying out the technical tasks that arise from business agreements. This role requires flexibility and the ability to learn quickly and adapt to various technical requirements, but deep technical expertise is not necessary.
Technical Pre-sales Support Specialist job description
- Technical support for the sales team
- Communication with customers
- Collaboration on product development
- Training and education both within the company and, above all, for B2B clients
- Support for marketing activities
- Implementation and customer care
What we require from the Technical Pre-sales Support Specialist
- Secondary or university education in a technical field, or equivalent experience in the industry
- Knowledge of cybersecurity products and services relevant to WEDOS Global Protection (DDoS protection, L3, L4, CDN, WAF, Anycast, etc.).
- Ability to provide technical advice and support to customers and the sales team.
- Excellent communication skills and the ability to present technical solutions.
- Conversational English
- Willingness to learn, grow and occasionally travel abroad for business meetings.
- Ability to work independently
- Great enthusiasm for work and dedication
- A proactive attitude and willingness to learn
Nice to have
- Experience as a sales engineer / pre-sales or delivery consultant.
- Experience implementing and configuring security and network solutions.
- General knowledge of server and network environments and administration, especially Linux systems.
- Cybersecurity certifications.
- Experience providing technical support and consulting.
- Ability to communicate in technical and, to some extent, business English at a minimum of B2 level, preferably at least C1
Salary range (base salary)
- Above-average pay matching your abilities and experience
- Monthly rewards and bonuses based on task completion and KPIs
- Annual bonuses based on the company’s business results
- Company profit sharing
Interested in this position?
Send us your CV and a few words about yourself. We’ll get back to you as soon as we can.